What guests ask us most

Are there any extra fees on top of the listed price?

No. We do not charge any extra fees or fuel surcharges. The listed price is the price you pay — tax included.

How much does a private tour cost?

Please contact us for the latest price on the trip you have in mind.

What do I need to bring?

Not much — our trips are all inclusive. Bring clothing to fit the season and a daypack for extra snacks and water.

Do I have to make a reservation or can I just show up?

Yes — reservations are required for guaranteed spots on all tours. They help us plan the number of guides so groups remain manageable and enjoyable, and let us notify you of changes, for example due to weather.

Can I book a private or custom tour?

Yes. We create custom tours to suit your interests, schedule and group size — just reach out with your preferences and we'll design a personalised experience.

Do you offer discounts for group bookings?

Yes — the price per person drops as more people book the same activity. Contact us for a quote for your group.

Should I print a receipt to show the guide?

No need — we understand you may not have a printer handy while travelling. Just show ID matching your reservation together with the order number e-mailed to you right after booking.

What should I wear?

Wear whatever is comfortable. We recommend a sturdy pair of broken-in trail shoes, boots or sneakers — and dress in layers, ideally in clothing that wicks away perspiration and keeps you dry.

What is your refund and cancellation policy?

Call at least 72 hours ahead of your scheduled tour for a full refund. Within 72 hours a 35 USD cancellation fee applies. There are no refunds for cancellations within 24 hours of the tour, or for no-shows.

Are we going hiking even though it's raining and windy?

Yes — we hike in rain, snow, wind and whatever else nature decides to throw at us. After all, we're going on adventures! If the weather is unsafe for any reason, the trip is changed or postponed, and you'll be notified the week of your trip.

What languages are tours available in?

English, Spanish and Norwegian. For other language requests, contact us in advance and we'll do our best to accommodate.